Tuesday, November 26, 2019

6 notable women on why you need to #StepOutside your comfort zone

6 notlageable women on why you need to StepOutside your comfort zone6 notable women on why you need to StepOutside your comfort zoneWhen welches the last time you stepped outside your comfort zone? For us, it was on November 28th, 2018, we took our New York girl gang along for the ride. We teamed up with Timberland to ask powerhouses like Cleo Wade, Liz Plank, mora why you need to StepOutside your comfort zone and how to embark on career journeys that leave the world a better place than we found it.From sustainably managing their products to protecting the outdoors, Timberland is rooted in responsibility we were thrilled to spend the evening with them in New York City because we truly believe that responsible businesses have the power to change the world for the better. So, consider this your invitation to step outside and become the adventurer of your own life because the world is calling YOUTis the season to be a conscious consumer (and gifter). You can shop Timberlands latest collection here.We tapped women like the formidable Poet + Author Cleo Wade, Sophia Roe, Liz Plank, Jera Foster-Fell, Tory Rust and Marci Zaroff to help lead a conversation around stepping outside of our comfort zones. These are women who are making a major impact in the world through their hard work. And you better believe they did not get there by playing it safe.Whats your best advice for anyone looking to step outside of their comfort zone?To feel the fear and do it anyway. Know youre allowed to have fear and be nervous but you can repurpose it to fuel your passion and follow your dreams. Jera Foster-FellTwo words be disagreeable. If everyone is agreeing with you, youre doing it wrong. Liz PlankTrust your gut. Follow your heart. Listen to the voice inside because if it doesnt feel right, trust yourself. Go with it. Marci ZaroffJust keep doing things that make you nervous. If you feel anxious thats probably a god sign. Just go with it. Tory RustBravery is not the absence of fear, its being afraid and doing it anyway. It may not feel amazing in the moment but the results will. Cleo Wade- - - Keep reading to hear our favorite moments from the powerful women calling the shots and stepping outside of their comfort zones during our The World is Calling You panel.Sophia RoeConsumption is more than what you eat or put in your body. Its what you watch, its who you follow, its the people that youre around. My number one calling would be When someone is around me I want them to feel good. I really want to be a feel good person.On the shift happening in the culinary industry Women have always been barefoot and pregnant cooking in the kitchen. Weve always been here, were just getting a lot more highlighted. Which is really special.Jera Foster-FellYou can have fear in the process of pursuing your dreams but you have to feel the fear and do it anyway.Liz PlankEvery moment where I was almost willing to give up was the biggest payoff.Tory RustMy strengths are my weakness es and my weaknesses are my strengths.Marci ZaroffThe 3 Ps of business are profit, passion and purpose.The fashion industry has tremendous work to do and its all hands on deck. Its not about staying ahead anymore, its about not being left behind.- - - After these ladies gave us their best advice, we passed the mic to poet, author and artist, Cleo Wade. Keep reading for the mic drop moments from our chat with Cleo below.We have to make sure the things were standing for align with our actions in big and small ways. When we look at lifestyle today you cant really support one parte of the equation without the other. The dots are all connected.Sexuality, gender, race, background. When you dont see yourself in the world, you dont know what your possibilities are.Dont let the word Activist to stop you from participating. And also, understand that activism or a person that participates can look however you like.We all have the time to smile at our neighbors.Having a distinct style is natu ral. You know your look and style, you just have to do it. Even if we havent seen it before.Good friendships are long term investments and good work. Work that feels good.Its easy to get goal jacked in our world. I said heres my goal and heres my promise to my audience. My goal is impact. My promise is no matter who they are how alone they feel, this work is for them.If you give anyone to make them feel like youre on top of the world, they also have the power to make you feel like the world is on your shoulders.I need goals that dont have to do with outside validation.To make the future world we want, we have to do the things that scare us.Until further notice, celebrate everything.This article was originally published on Create Cultivate.

Friday, November 22, 2019

How to Write a Customer Service Resume

How to Write a Customer Service Resume How to Write a Customer Service Resume Customer tafelgeschirr professionals are a necessity for every company, in every industry, all across the world. Whether the company sells a product or provides a tafelgeschirr, customers will always have questions they need answered and concerns they need to voice. Thats good news for you if youre working on a customer tafelgeschirr resume.As a job seeker in the customer service field, you likely have your own questions to ask. What does a customer service resume require? Are there special skills you should include? How should it all be formatted? We have answers to all of your customer service resume questions.Customer service resume keywordsEvery resume should be focused on skills and keywords. This is because the majority of companies use applicant tracking systems (ATS) to filter applicants.The process goes like this you apply for a job online and your resume gets filtered into the applicant tracking s ystem. Recruiters then search for applicants using keywords, kind of like running a Google search. The resumes that contain the keywords are more likely to be retrieved by the ATS for the recruiter to review.So, if you dont include relevant keywords in your resume, you wont show up in the hiring managers search. This is especially important in a position like customer service that requires such a broad skillset.The best place to find customer service keywords is in the job description itself.A customer service resume should include hard skills likeCustomer serviceManagementCommunicationAnswering phonesAnswering emailsKnowledge of product/serviceData entryOrganizational skillsSchedulingUpsellingCustomer service software are critical keywords for companies looking to quickly onboard new hires. Scan the job description for specific software or even try to reach out to their existing customer service team to see which systems they use. Include the software in your resume if you have exp erience with it.This type of software includesLiveChatPureChatZendeskC-DeskFreshdeskNetSuiteClaritysoftChimeSalesforceZoho DeskGeneral office softwareMicrosoft Office Suite (Word, Excel, et al.)Google Suite (Docs, Sheets, et al.)Jobscan helps job seekers pick out the fruchtwein important skills from the job description to make aya each resume is optimized for applicant tracking systems. Try running a resume scan below.??Customer service soft skillsSoft skills are less important in some resumes, but a customer service resume can especially benefit from these keywords. Soft skills often describe personality traits, which are key in a position that deals with communication.Soft skills for a customer service resume includeConflict resolutionPrioritizationTime management skillsEmpathyInterpersonal skillsProfessionalismAttentivenessReliabilityUsing summary statements for soft skillsHard skills can be woven into a resume in the Work Experience section or in a separate Skills section. Soft skills, which can be trickier to find a place for, are often best-utilized in a resume summary statement, where the job seeker can state their goals for the position as they relate to current skills.For example, a good summary statement for a customer service resume might readExperienced customer service supervisor with 15 years experience and an average LiveChat rating of 92%. Proficient in LiveChat and Salesforce and skilled in conflict resolution and diffusing customer complaints. Combining hard skills and accomplishments with strong customer service soft skills creates a well-rounded summary statement that shows off your technical skills and your most-relevant personality traits.Customer service resume formatNow that you know what to include in your resume, youll need to choose a resume format. For most job seekers in the customer service industry, work history and skills will be the most valuable sections to include. In most cases, a chronological resume format will work best. The chronological resume format highlights a job seekers work history.However, if youre entering the customer service industry for the first time, consider using a hybrid resume format, which focuses on a job seekers skills slightly more than work history. Coming from another industry, your work history will not be as relevant to the hiring manager as it would be for a job seeker with five years of experience in customer service.A hybrid resume is great for you if you dont have experience working in the customer service field, but you have many of the transferrable skills needed to excel.If you need some help determining which skills you need to include, Jobscan can break it down for you.Customer service resumes need to be unique because customer service positions are very unique positions. These employees are both tech-savvy and skilled communicators. Make sure your tailored resume reflects that.

Thursday, November 21, 2019

The Top 20 Jobs With the Highest Satisfaction

The Top 20 Jobs With the Highest SatisfactionThe Top 20 Jobs With the Highest Satisfaction Many times, when evaluating a new job opportunity, people tend to focus on factors such as salary and benefits . However, just as important (if not more so) is how satisfied youll be in the position. But which jobs tend to lead to the greatest satisfaction? Using Glassdoor data, we were able to identify the top 20.The good news for job seekers is that jobs with high levels of satisfaction can be found in a wide variety of industries and seniority levels. As a result, these roles are well-suited for many different types of people, said Economic Research Analyst Amanda Stansell.Even more good news? Weve found that job satisfaction doesnt have to come at a financial cost - the majority of these positions pay well above the U.S. median base pay, Stansell added.If youre ready to kick start a rewarding, meaningful career, check out the results belowMethodology Glassdoors Jobs Wit h the Highest Satisfaction in the U.S. report identifies jobs with the highest overall job satisfaction rating, leveraging data from Glassdoors Best Jobs in America for 2019 report. For a job title to be considered, it must receive at least 100 salary reports and at least 100 job satisfaction ratings shared by U.S.-based employees from 1/2/18-1/1/19. This report takes into account job title normalization that groups similar job titles. C-suite and intern level jobs were excluded from this report.